PayamAva can increase the price of its services on any day of the year for any reason, and the change in the price of the bills of the next period will be considered for all users.
All users must renew their service before the end of the service period. Otherwise, after the end of the period, no objection to the termination of the service or its removal will be accepted.
Payam Ava will try to inform the service owner via email before the end of the service period, but failure to do so will not cause any rights for the user for any reason.
Invoice payment only indicates payment by the user and does not confirm service renewal. Users should make sure that their service is definitively renewed after payment, and within 72 hours by sending a check-in ticket to Payam-Ava support unit (how to send is explained in the support section of Payam-Ava site), they should be sure of this issue because in some cases Due to technical problems in the system after the user pays the invoice, the user service is not extended and only the user invoice is paid.
The user should never be unsure about changing the dates in different parts of the Ava message, including their user area or the emails or text messages received from this issue, because after the user pays the information of the email, SMS or user area or other sections Ava message should be updated, but the user service extension operation should not be performed for any reason, and in this case, the user should follow up and fix the defect within 72 hours by sending a review ticket to Ava Ava message support unit, otherwise no responsibility for the message. It will not be Ava.
The only way to ensure the renewal of the service is to send a check ticket to Payam Ava support unit (how to send is explained in the support section of Payam Ava site) or to receive an official confirmation sealed by the company, otherwise if the user pays the invoice And in one of the mentioned ways, if he is not sure of extending his service, he will be responsible. If after paying the invoice by the user due to non-renewal of the user service by Payam Ava for any technical or non-technical reason that has led to the suspension, deletion or permanent termination of the user service, Payam Ava will try based on the paid invoice of the service Renew and reactivate the user, but if for any technical or non-technical reason it is not possible to renew and reactivate the user’s service, the amount of the invoice paid by the user will be refunded and the user will not have any other rights.